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About Us

The AIM Group is a regional BPO (Business Process Outsourcing) solution provider offering a broad spectrum of loyalty management services from consultation, technology infrastructure and technical support to procurement and logistics for companies aiming to build and nurture a life long relationship with their customers.

As the backbone of the group’s business proposition, AIMS™ integrates with our components namely

  • Integrated Marketing Services
  • Contact Centre Management
  • Procurement & Fulfillment
  • Technology Infrastructure

Core Value

We are passionate and committed towards our work. Our commitment to excel and deliver value to our clients, our business partners our shareholders and employees is of paramount importance to the Group. We strongly believe in the following 6 Core Values:

Commitment To Excellence

We believe and are committed in providing the best to our customers and employees.

Innovation

We are committed to pursue improvements, creative and to make things happen.

Customer Centric

We pride ourselves in placing our customer's needs as our top priority. Their needs are the focal point of our business.

Passion and Commitment

We drive our clients and our employees’ needs with full passion and commitment.

Integrity

We inspire trust as professionals. We do what we preach.

Benchmarking

We continuously seek to understand consumer needs and behavior, industry dynamics and assess our competitiveness, locally and regionally.

Vision

To be the regional Business Processes Outsourcing (BPO) leader in loyalty management services, providing consultation, technology and infrastructure to our clients who AIM to build and nurture a life long relationship with their customers.

Mission

To harness our proprietary technology, people and processes to deliver total integrated and customised loyalty management solutions to complement our clients in achieving their objectives.

Our People

Dato' Ir Lim Siang Chai

Non-Independent Non-Executive Chairman
Chairman of Risk Management Committee

Dato’ Ir. Lim Siang Chai, was appointed to the Board of Directors of Advance Information Marketing Berhad (“AIM” or the “Company”) on 29 May 2015 as Independent Non-Executive Chairman. Dato’ Ir Lim was subsequently redesignated as Executive Chairman and Managing Director on 31 July 2015. On 4 October 2017, he was re-designated
as Non Executive Chairman.


Dato’ Ir. Lim is a Chartered Engineer (C. Eng) registered with the Engineering Council, United Kingdom and Professional Engineer (P. Eng) registered with the Board of Engineers, Malaysia. He is a member of the Institution of Engineers Malaysia (MIEM) and Institute of Engineering and Technology of United Kingdom (MIET). Dato’ Ir. Lim also
holds a Master in Business Administration from Deakin University, Australia. He is an Honorary Fellow of the ASEAN Federation of Engineering Organization and a member of the Malaysia Institute of Management (MIM). He had also undergone many technical and management training in Japan.


Dato’ Ir. Lim had also served the Malaysia Government in various capacities as follows:
2010-2013 Deputy Minister of Finance
2006-2008 Deputy Minister of Tourism
2003-2006 Deputy Minister of Information
1999-2003 Parliamentary Secretary, Ministry of Transport
1995-2008 Member of Parliament (Petaling Jaya South)

Dato’ Ir. Lim is actively involved in various NGOs and has held various key positions such as Adviser to the Federation of Malaysia Chinese Clans and Guilds Youth Association, Lim Clan Association of Malaysia, Gerakan Belia Bersatu Malaysia, Business and Commerce Association of Petaling District, Association of Hawkers and Small Traders of Petaling Jaya.


Dato’ Ir. Lim is also the Executive Chairman of Jiankun International Berhad and Nexgram Holdings Berhad.


Mak Siew Wei

44 years of age, Malaysian, Male
Executive Director
Member of Risk Management Committee

Mak Siew Wei, was appointed as Independent Non-Executive Director on 27 July 2010 and he was re-designated as Executive Director on 22 September 2010.

Mr Mak pursued his education in the United States and graduated with a Bachelor Degree in Management Information System and subsequently worked for Marvic International (NY) Ltd in New York as Business Development manager for three years. He is a businessman with interest in financial services.

Mr Mak also sits on the boards of Nakamichi Corporation Berhad (delisted on 27 March 2018) and AT Systematization Berhad.


Roger Chin Chew Choy

53 years of age, Malaysian, Male
Executive Director

Roger Chin Chew Choy, was appointed as Executive Director on 30 January 2018.
Mr Roger Chin holds a Bachelor of Law from University of Wolverhampton, United Kingdom and has over 25 years of experience in financial services sector with International Banks specializing in consumer, corporate and Islamic banking.

Mr Roger Chin began his career with Standard Chartered Bank in 1993 and was seconded to its regional team in Singapore serving in various Asian countries (Singapore, Indonesia, Philippines, India, Pakistan and Bangladesh). He has held senior management position in Citibank, GE Capital, Hong Leong Bank and Chief Consumer Banking/Chief Operating Officer in Kuwait Finance House. He is also a voting member in the bank credit committee.

Mr Roger Chin does not hold directorship in any other public companies.


Ang Huat Keat

Ang Huat Keat
60 years of age, Malaysian, Male
Non-Independent Non-Executive Director
Chairman of Remuneration Committee
Member of Audit Committee and Nomination Committee

Ang Huat Keat, was appointed as Non-Independent Non-Executive Director on 21 May 2015.
Mr Ang was admitted to the Malaysian Bar on 20 August 1998. He is an advocate and solicitor of the High Court of Malaya.

Mr Ang does not hold directorship in any other public companies.

Azizullaili Bin Haji Jalaluddin

45 years of age, Malaysian, Male
Independent Non-Executive Director
Chairman of Nomination Committee
Member of Audit Committee, Remuneration Committee and Risk Management Committee

Azizullaili Bin Haji Jalaluddin, was appointed as Independent Non-Executive Director on 21 May 2015.

En. Azizullaili graduated with a Bachelor of Science degree from the UK. While in UK, he worked with The Gatwick Holiday Inn and The Dorchester Hotel, London. After his stint in the hotel industry, he decided to further his studies in Business Management in London.

On returning home to Malaysia, En. Azizullaili gained 20 years of management experience within the Banking, IT, Events, Oil & Gas, Printing and Insurance industries.

En. Azizullaili is also active in charitable organisations. He is on the Board of Trustee for The Tun Suffian Foundation and an ex-officio for the Kuala Lumpur Foundation to Criminalise War, and member of the Persatuan Darul Ridzuan di Selangor dan Wilayah Persekutuan.


En. Azizullaili does not hold directorship in any other public companies.


Lee Kean Teong

61 years of age, Malaysian, Male
Independent Non-Executive Director
Chairman of Audit Committee
Member of Nomination Committee and Remuneration Committee

Lee Kean Teong, Malaysian, was appointed as Independent Non-Executive Director on 2 February 2016.

Mr Lee has been with KPMG Malaysia for more than 35 years and was a partner with KPMG until his retirement on 31 December 2014. He is a qualified Chartered Accountant of Malaysian Institute of Accountants (MIA) and is a member of Malaysian Institute of Certified Public Accountants (MICPA) and a fellow member of CPA Australia.

Mr Lee has extensive experience in auditing and management consulting throughout his career. He was the engagement partners for a wide range of companies, which include public listed companies and multinationals in various industries, mainly in manufacturing, property development and construction, hotel, stock broking and financial institutions.

Mr Lee also sits on the boards of Oriental Holdings Berhad, Kian Joo Can Factory Berhad and EG Industries Berhad.


Subsidiary

AIM as the holding company has 3 wholly-owned subsidiaries.

Advanced Supply Chain Solutions Sdn. Bhd. (620478-X)

ASCS is an integrated supply chain service provider offering end-to-end loyalty solutions. Its competitive edge lies in its ability to consolidate regional procurement at competitive prices and preferred terms with selected suppliers; merchandise selection, packaging, fulfillment, inventory and warehousing. ASCS also offers integrated contact centre management which caters for both inbound and outbound services as well as integrated marketing services.

PT. CLS System (Indonesia) (02.419.774.1-059.000)

PTCLS is the integrated consulting arm for AIM Group in Indonesia. PTCLS provides strategic consultation to its clients on how best to design, structure, implement and manage loyalty programs. Currently, PTCLS supports and manages loyalty programs that cater to the Business-to-Business and Business-to-Consumer for the needs of many multinational companies in various industries ranging from financial institutions, insurance, retailing and manufacturing to food chain,oil and gas and etc.

Angkara Setia Development Sdn. Bhd. (1160916-U)

Incorporated on 2-Oct-2015. We are engaged in property development , call center service, BPO (Business Process Outsourcing), fulfillment and mobile apps customer loyalty solutions.

Financial Information

AIM Group is a regional BPO (Business Process Outsourcing) solution provider offering a broad spectrum of loyalty management services from consultation, technology infrastructure and technical support to procurement and logistics for companies aiming to build and nurture a life long relationship with their customer.

Latest News

14-Nov-2019
01-Nov-2019

Corporate Information

Chairman's Statement

DATO' IR LIM SIANG CHAI
Independent and Non-Executive Chairman of AIM

Introduction

For the year under review, the Group continued its existing core businesses of providing customer loyalty solutions programmes and sale of beauty care products. The customer loyalty solutions industry remained extremely competitive with countless players in the industry and with ever-changing technology. However, despite operating in a volatile foreign exchange environment in Indonesia, the Group’s customer loyalty business growth was steady with a strong customer base. The Indonesian operations continued to be the major contributor of revenue to the Group.


Financial Results

For the year ended 31 December 2015, the Group recorded a revenue of RM21.06 million. The revenue for the year under review increased by 60% compared to last year’s revenue of RM13.17 million. Against the increase in revenue, the Group registered a higher profit before taxation of RM0.80 million compared to the previous year’s profit of RM0.33 million. The improvements in revenue and profit were mainly attributed to the better results achieved by the Indonesian operations amidst an appreciating Indonesia Ruppiah against our currency.


Prospects

The Group is actively exploring the development of new products and services based on its existing platforms in both local and international markets. The Board is aware that the continuous cut back on corporate spending on loyalty marketing by the Group’s clients and customers’ preference for instant redemptions and gift vouchers will continue to pose a major challenge to the Group’s customer loyalty solutions business in Malaysia.

However, this segment has shown encouraging growth in Indonesia and the Group expects this trend to continue in the current year. In this regard, while the Group is focusing its resources to tap into this area of growth, it is also mindful of the risks associated with doing business in a foreign country.

For the Group’s beauty care products business, the weakening of Ringgit Malaysia has extended pressure on the product margin. Despite the challenging environment, the Company is actively looking into expanding its distribution network as well as enlarging the product range. The Group is planning to widen its distribution network to East Malaysia, Northern Region as well as Southern Region of Peninsular Malaysia.

The Group is also looking into diversification into other industries.


Appreciation

On behalf of the Board, I would like to take this opportunity to thank all our valued shareholders, business associates and our employees for their continuous support. In the coming years, we expect to face new challenges amidst plentiful of opportunities and I am confident our Group will continue to remain strong whilst enjoying continuous support from our stakeholders. Last but not least, I thank my fellow directors for their guided wisdom and contributions.


Corporate Profile

AIM Group is a regional BPO (Business Process Outsourcing) solution provider offering a broad spectrum of loyalty management services from consultation, technology infrastructure and technical support to procurement and logistics for companies aiming to build and nurture a lifelong relationship with their customers.

As the total BPO solution provider in loyalty management services, our all-round expertise is applied in diverse industries. In today's competitive business climate, this experience has transformed into important business know-how and powerful marketing tools to our clients. Our holistic approach enables us to provide strategic direction and consultancy to our clients on how best to tailor, implement and manage their loyalty programs effectively and to meet their desired objectives. Through outsourcing, our clients can rely on our expertise and stay focused on their core business competency.

On the technology front, AIM is a software research and development specialist, focusing primarily on the development of enterprise marketing management solutions in the loyalty management scene. Through years of R & D efforts, AIM has designed and developed a sophisticated enterprise marketing management solution, AIMS (Advance Information Marketing System). AIMS is integrated to our service components namely Integrated Marketing Services, Contact Centre Management, Procurement & Fulfilment and Technology Infrastructure to equip the companies with the right marketing tools. This integrated platform provides complete information and better understanding of the customer behaviour and response to marketing initiatives implemented. As a result, at one single touch point with AIM, our clients are able to understand their customer better, become more customer-centric and implement compelling marketing strategies throughout the customer cycle.

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Contact Us

Advance Information Marketing Berhad (644769-D)

No.18, Jalan Balam,
51100 Kuala Lumpur Malaysia
Tel:+603 4043 2699
Fax:+603 4043 2690

Advanced Supply Chain Solutions Sdn. Bhd. (620478-X)

No.18, Jalan Balam,
51100 Kuala Lumpur Malaysia
Tel:+603 4043 2699
Fax:+603 4043 2690

PT. CLS System (Indonesia) (02.419.774.1-059.000)

Jl. Kebon Jeruk VII No. 2E,
Maphar Taman Sari
Jakarta Barat 11160,
Indonesia.
Tel 1:+62 21 2268 6277
Tel 2:+62 21 2268 6511
E-mail : contact@aim-net.com.my
Website : www.cls-indo.com

Angkara Setia Development Sdn. Bhd. (1160916-U)

No.18, Jalan Balam,
51100 Kuala Lumpur Malaysia
Tel:+603 4043 2699
Fax:+603 4043 2690